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Knowledge Hub

About Small Business Solutions

greyarrow2 Main aims
greyarrow2 How to use these resources
greyarrow2 Contributors
greyarrow2 Shape best practice

 


 

About this Canon

Welcome to the Small Business Solutions area of our web site. If you are interested in growing a business through profitable customers and excellent products or services, you have come to the right place. You will find advice and tools to help businesses grow by selling more to more people, both on the Internet and through conventional channels to market. This area provides jargon-free, practical advice, examples and information to stimulate and support your thinking about how you can grow your business. 

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Main Aims

  • To provide jargon-free, practical advice for small and medium-sized business                        
  • To develop tools to help small and medium-sized businesses grow by selling more to more people, both on the Internet and through conventional channels to market.

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How to use these resources

The resources in this area are organised into:

  • Growth Strategies - Thought provoking pieces dealing with specific growth strategies designed to challenge users to think about the approaches to growth appropriate to their business.                                  
  • 10 Minute Guides - Practical checklists and tools.                                 

See table below for a full breakdown.

To view these resources, simply select the relevant topic from the drop down menu at the top of this page - to display the full menu, mouse over the arrow button.



 Category  Sub-category
 10 Minute Checklists

 Competitors
 Customer Service
 Marketing Communications
 Marketing Mix
 Mission Statements
 Promotional Mix
 Targeting Customers
 The 80/20 Technique
 USP

 Growth Strategies

 Overview
 Existing Customers
 New Customers & Markets
 New Products & Services



 

 

 

 

 

 

 
 

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Contributors

The materials in this area have been developed by the SME Project Group, whose members include:

  • Scott Forsyth, Forsyth Associates                                  
  • John Greenhough, Marketing First                                  
  • Don McPhie, Warwick Business School                                  
  • Shai Vyakarnam, Cambridge University                         
  • Ray Perry, Formerly Director of Marketing, CIM           
  • Keith Arundale, CIM Fellow                         
  • Alan Dibbo, CIM Fellow                         
  • John Flynn, CIM Fellow                         
  • Martin French, CIM Fellow                         
  • Peter Martin, CIM Fellow                         
  • David Steel, CIM Fellow         
  • David Williams, CIM Fellow         
  • Professor John Wright, CIM Fellow

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Help shape best practice

Share your research, marketing tools and articles, using the 'submit your research' form - which you can link to below.

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