Communications

Marketers must overhaul their approach to marketing communications, or risk consumer disengagement.

At a time when marketing activity is often regarded as intrusive, it is increasingly important that marketing strategies engage with the consumers they are targeting. Key elements of achieving that engagement are self-segmentation, open planning, creating messages that matter, managing legal boundaries and measuring return on communications.

Read our agenda paper You talkin’ to me? Marketing communications in the age of consent.

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