Relationship Marketing courses
Win more valuable customers and increase their value over time
Our courses will show you how to build lasting and meaningful relationships with customers through a 'Customer Managed Relationship' (CMR) approach. Discover how targeting fewer people with more insightful messages can generate more business.
Our range of direct marketing courses, covering all levels from beginner to advanced, will build the knowledge and skills needed to effectively plan, budget, brief, evaluate, measure and manage direct marketing campaigns.
Foundation courses
Foundations of Relationship Marketing
Implementing a CRM Communications Programme
Advanced courses
CRM 2.0 - Successful CRM in a Connected World
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