Content and experiences to keep customers and staff happy

July 14, 2017

8:00 AM - Winchester

This event is aimed at marketing managers and business owners (SMEs). We will hear from experts in informal sessions:

Customer experience expert Kristy Davies-Sumpter from Zest Consultancy will take you on a journey through the ever-evolving world of customer and employee experience. With insights into what’s hot and what’s not, she will uncover how mind-sets and processes play a big part of business success.

Content and PR expert Nicky Rudd of Padua Communications will talk about how companies can use content marketing as an onboarding tool - as a means of upselling and turning customers into brand fans after the initial shine of being a new customer has passed.

CPD category: Championing the customer
Duration: 2 hours

Registration is from 08:00, the event starts at 08:30 and finishes at 11:00. If you are non-EU resident please call the Network Support team to make your booking.