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  • Question:Ebook Central isn't recognising me as a CIM member. What should I do?
    Answer:

    After a period of inactivity the Ebook Central website will time out. If this happens close the Ebook Central website and open it again from the MyCIM area of our website. When you do this you might encounter a login page when you reopen the Ebook Central website on which you can enter your Ebook Central login details (this is not your MyCIM login).

    If you have not created an Ebook Central account, you may need to shut down your device (if you are using a PC or laptop this is a shutdown and not a restart) and log back into MyCIM to access Ebook Central again. When you get into Ebook Central set up a personal Ebook Central account, you can use these details to login if you encounter the second login again.

    To create your own account on the Ebook Central click on ‘Sign In’ in the top right-hand corner of the Ebook Central website. On the next page click on ‘Create Account’ and enter the information asked for on the following page.