In today’s tough economic market, winning and keeping customers takes the best possible skillset. This advanced skills course gives people the advanced communication and sales tools to win more deals, more of the time. As important as winning new business is, this course will also help participants build the loyalty of existing customers.

Who should attend?

If you are a seasoned sales professional who wants to learn advanced new skills, a senior sales executive who wishes to your career to the next level, or someone who wants to refresh their skills whilst learning from others this course will add great value to your sales skillset. Existing sales knowledge and experience would be useful for this course

Learning outcomes

• Value building questioning
• Building customer relationships
• Reading people
• Persuasive language
• Dissolving objections
• Closing skills

Course Dates

Start Date Days Location
03 Dec 2019 1 London
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26 Feb 2020 1 London
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15 May 2020 1 London
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Course Director

Martin Brooks

Martin Brooks is an extremely experienced facilitator who has worked with major organisations to improve their negotiation skills. Not only has Martin thoroughly researched the skills of successful negotiating, he uses his 20 years of experience in various sales management roles to give relevant examples and expertise. Martin has been running negotiation courses with great success at CIM since 2009.


To speak to one of our Learning Advisors, call us on +44 (0)1628 427360 or complete the form below.

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