CIMV2 > Marketing resources > Branding > Brands and branding

Branding

The best brands create a special relationship with customers, based on intangible qualities that evoke strong emotional responses.

These might consist of a logo, a general look and feel, a tone of voice and the way a company interacts with its customers – but the whole should be much greater than the sum of the parts.

Find out how changing employment trends – with higher staff turnover and employees increasingly empowered to take on customer relationships – have led to a greater focus on internal branding. Read, too, about how branding and marketing have been influenced by the enormous success of e-commerce.

For a greater understanding of brands and branding select the relevant button to search our library catalogue. Or to search Ebsco's Business Source Corporate, members can log in and click on the Branding link in the Member content area.*

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British Brands Group

The British Brands Group is a membership organisation dedicated to championing brands in the UK. Their aim is to ensure the positive contribution of brands to consumers, the economy and society is better understood.

The British Brands Group produces reports and studies on brands and branding many of which can be downloaded from their website.

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