Home > Marketing resources > Communication channels > Marketing communication channels

Communication channels

The choice of how to communicate your message, and to which customers, can make all the difference between campaign success and consumer fatigue.

Even though asking customers to consent to receiving marketing information is now commonplace, information overload is still giving marketing a bad name. Collaboration is key.

Read our report on the importance of media-neutral planning – and discover why it may pay to shrug off the old familiar media choices and research the real nature of your customers’ relationship with new media.

For a greater understanding of communication channels select the relevant button to search our library catalogue. Or to search Ebsco's Business Source Corporate, members can log in and click on the Communication channels link in the Member content area.*

Library books search   Reports search   Articles search

To select your own search terms use our subject search

We offer a photocopying service where permissible within the Copyright, Designs and Patents Act 1988. See related downloads for a copyright request form.

Postal book loans are available to members in the UK & Eire for a small fee. See member content for the postal loan request form.

*This link will require you to have accessed Ebsco via this website before on the computer you are currently using. If you have any problems accessing Ebsco please contact the library services team.

Related downloads

To download a file right-click and select "save as...".

Related websites

The Institute is not responsible for external internet sites.