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Customer Experience Management

Turning theory into practical and sustainable action.

Business Negotiation Skills

Giving you the tools to build a better value position through artful negotiation

Fundamentals of Marketing B2B

Improving company competitiveness and performance in the B2B marketplace.

Advanced Copywriting Skills

Think about your copywriting in a more conceptual way and dramatise ideas for your audience.

Advanced Content Strategy

Gain practical knowledge and skills to build successful content strategies

Effective Proofreading

Make sure that the copy produced by your organisation is accurate and readable

Introduction to Branding

How to write a great brand plan

Designing and Implementing a Market Research Project

Follow 10 steps to plan and execute a market research project - a structured and practical guide

Introduction to Public Relations

A comprehensive insight into the key elements of PR

Fundamentals of Marketing for NFP and Public Sector

Marketing's application in the public and not for profit sectors

Fundamentals of Selling

How to make more sales, hit targets and sell like a professional

Email Marketing

Best practice for a core digital channel

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