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  • Question:I have bought an online course, when will I receive my login details?
    Answer:

    If you have purchased an online course through our website, you will receive your login details within 24 hours.

    If you have been invoiced and then paid by bank transfer or payment link, you will receive your login details within a week.

    If you have made payment and would like to receive them sooner, please contact our Delegate Support team who will be able to provide logins within 24 hours. You can reach us by email at delegate.support@cim.co.uk or phone +44 (0)1628 427215.

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