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    For help choosing the right course, call our expert team on +44(0)1628 427360 or email training@cim.co.uk

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    Courses

    Showing 8 courses for "customer experience"

    Intermediate

    Virtual

    User Experience (UX) Design

    Create exceptional user experiences with design thinking, engaging UX patterns, and AI integration.
    • Intermediate
    • 1 day
    From £525 Details
    Virtual

    Customer Relationship Strategy

    How to plan and build an effective CRM strategy for your business.
    • Intermediate
    • 1 day
    From £525 Details
    Virtual

    Customer Journey Mapping

    Identify and map the critical touchpoints on the Pathway to Purchase for any product or service.
    • Intermediate
    • 1 day
    From £525 Details
    Virtual
    New

    AI Customer Journey

    Effectively leverage AI to optimise the customer journey for superior customer experiences.
    • Intermediate
    • 1 day
    From £525 Details
    Virtual
    New

    Ecommerce Optimisation

    Ecommerce optimisation for revenue growth through best practices, emerging trends, and practical techniques.
    • Intermediate
    • 1 day
    From £525 Details

    Advanced

    Virtual

    Customer Experience Management

    How to create and develop a customer experience strategy and how to align it with business strategy.
    • Advanced
    • 2 days
    From £1,099 Details
    Virtual

    Sustainable Brand Strategy

    How to develop an ethical and sustainable brand strategy.
    • Advanced
    • 1 day
    From £625 Details
    Virtual
    New

    User Experience (UX) Strategy

    Create a strategic UX approach to optimise user experiences and drive business growth.
    • Advanced
    • 1 day
    From £625 Details