Business Reporter: Why retail needs to keep evolving


Business Reporter - Why the retail sector needs to keep evolving to survive

By Ewan Anderson, CIM Scotland’s board member and vice chair of communications

History tells us that the retail sector is resilient and filled with innovative people.  The internet was supposedly going to finish off the high street; but instead brands now look to meet consumer demand with omni-channel retail experiences, combining bricks and mortar shopping with the latest online platforms.

The current recession, triggered by the global pandemic, hasn’t quite reached the depths many have predicted – yet. But the retail sector, and high streets in particular, have been disproportionately hit by government-enforced shutdowns. Many are struggling in the current climate. For instance, Scottish retailers lost £1.9bn in sales in the first four months of the COVID-19 pandemic.

To read Ewan Anderson's full article in the Business Reporter, click here: 

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