October 05, 2018
9:30 AM - Cookham
Customer experience expert, Kristy Davies-Sumpter from Zest Consultancy, will take you on a journey through the ever-evolving world of customer and employee experience, insights into what’s hot and what’s not and uncover how mindsets and processes play a big part of business success.
Content and PR expert, Nicky Rudd of Padua Communications, will talk about how companies can use content marketing as an onboarding tool as a means of upselling and turning customers into brand fans and to keep existing customers happy after the initial shine of being a new customer has passed.
Delegates will hear from experts in an informal session which is aimed at marketing managers and business owners (SMEs).
CPD category: Championing the customer
Duration: 2 hours
Registration and networking is from 09:30, the event starts at 10:00 and finishes at 12:00. If you are non-EU resident, please call the Network Support team to make your booking.