November 30, 2018
8:30 AM - Oxford
Customer experience expert Kristy Davies-Sumpter from Zest Consultancy will take you on a journey through the ever-evolving world of customer and employee experience, insights into what’s hot and what’s not and uncover how mindsets and processes play a big part of business success.
Content and PR expert Nicky Rudd of Padua Communications will talk about how companies can use content marketing as an onboarding tool as a means of upselling and turning customers into brand fans and to keep existing customers happy after the initial shine of being a new customer has passed.
CPD category: Championing the customer
Duration: 2 hours
Registration and networking is from 08:30, the event starts at 09:00 and finishes at 11:30. If you are non-EU resident, please call the Regional Events team to make your booking.
Please note, booking is essential to secure your place at this event.
Oxford Brookes University
Sector: Small Business
Speakers: Nicky Rudd and Kristy Davies-Sumpter
- Member: £25
- Studying member: £25
- Student: £20
- Non-member: £30
The prices shown are inclusive of VAT. If you have any special requirements please contact the Regional Events team.
Please book online for this event. If you cannot do so, please call the Regional Events team on +44 (0)1628 427340.Tweet