August 06, 2019
7:30 AM - Lisburn
For the fourth year, CIM Ireland returns to the trackside of the Ulster Grand Prix with a focus on how to grow your business, how to provide great service and how to attract customers.
Supported by Ulster Grand Prix, this morning event is focused on sharing the perspective of our panel of expert speakers followed by a Q&A session.
08:00 Grow your Business - Brendan Murphy, Ghost Consultancy
08:30 Customer Service tips and tricks session - David Anderson, Insight6
09:00 How to promote your tourism business - Gareth Lynas, Icon Creative
09:30 Going the extra mile to deliver a 5 star experience – Sam Corr, Tourism Northern Ireland
10:00 Q&A and networking
CPD category: Customer experience
Duration: 1.5 hours
Registration and networking with breakfast and drink refreshments from 07:30, the event starts at 08:00 and finishes at 10:00.