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    Call our Learning Advisors on +44 (0)1628 427360, email us at training@cim.co.uk or use code DISCOUNT15 by August 15, 2024. *T&Cs apply.




    A one-day workshop that equips marketing leaders with the skills and knowledge to tackle some of the most challenging issues in today's complex professional environment:

    • How do you deliver on your responsibilities and aspirations, without burning out?
    • How do you make better decisions when the stakes are high, and you're unsure of how to proceed?
    • How do you deal with negative feedback when there's no silver lining or sugar coating and it's hit you for six?
    • How do you develop resilient and resourceful teams who can withstand adversity and deliver under pressure?
    • How do you delegate a task and maximise the chances of the task being done on time and to the standard you want?

    Who should attend?

    This workshop is designed for marketers who want to explore a range of leadership techniques to tackle some of the most challenging professional issues in today's complex professional environment. This course is suitable for experienced leaders who want to add to their leadership toolbox, or those recently promoted into positions of leadership who want to develop critical leadership skills quickly.

    Learning outcomes

    • Time planning: the tips and tricks to building a personalised time planning system
    • Procrastination: the myths and misconceptions and how to unravel it as a habit
    • Boundaries: the 3 types of boundary line to master and how to implement them
    • Delegation: the common mistakes to avoid and how to delegate with more confidence
    • Difficult Conversations: how to deliver them effectively
    • Imposter Syndrome: how to help you beat Imposter Syndrome once and for all
    • Negative Feedback: how to deal with negative feedback
    • Burnout: what it is, the common myths, triggers and symptoms and how to prevent it.
    • Critical Decision Making: using heuristics and the ISA model to improve decision making
    • How to spot problems using techniques from elephant spotting to the pre-mortem


    "Andrew was great at guiding the conversation and using his personal experiences to explain theories in more depth. His theories were also unique and explained key concepts in easy-to-understand ways.”

    Josie Miller Head of Creative Barker Brooks Communications Ltd.

    "I really enjoyed this course. It gave me a lot to think about and covered a huge number of areas giving me a starting point for further learning.”

    Emma Kasprzak Head of Communications and Marketing Archery GB

    “Really constructively positive experience.”

    Luisa Pollini-Kommu Marketing Director Future Connections

    Course Dates

    Start Date Duration Location
    10 Sep 2024 1d Virtual
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    05 Dec 2024 1d Virtual
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    Course Director

    Andrew Pain

    Andrew is a TEDx and professional speaker, an ICF accredited coach, a podcaster and award-winning campaigner, on a mission to prevent burnout and create decisive, cohesive and resilient communities of people. He's a member of the Professional Speaking Association, International Coaching Federation and International Stress Management Association. Andrew works with diverse organisations, including Lidl, Amazon, Lloyds, Public Health Wales, Yorkshire Ambulance Service, University of Liverpool, Birmingham City University, Gloucestershire County Council, Leicestershire County Council, Chartered Institute of Management Accountants, Road Safety & Markings Association etc Andrew helps people to make better decisions, to form better habits and to safeguard their wellbeing, whilst also delivering on their responsibilities and aspirations.

    Virtual delivery

    Our virtual delivery format is designed to deliver engaging and interactive experience using short bursts of content delivery, group breakouts, interactive polls, multimedia case histories and how-to-do workshops.

    Do you have a question?

    If you have a question about this course then please use the form below, use the web chat facility on the right of this page, or speak to one of our Learning Advisors at +44 (0)1628 427360.


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