Practical Insights: How to engage with and retain your key customers
- Broadcast: Tuesday 20 March 2018
- Nick Baggott
- 29 March 2018
Now more than ever, hanging on to your best customers is crucial to business growth. In this month’s Practical Insights webinar with Nick Baggott, CIM Course Director, we'll show you how you can engage with your customers and turn them into your advocates.
What you'll learn:
- How to segment and target your best customers
- Build an engaging customer retention programme
- Tips on analysing if your programme has been successful
Our monthly webinars, which are exclusive to CIM members, enable you to watch and listen from your desk or catch up on demand when it's convenient for you. Hosted monthly by subject matter experts, our webinars keep you up-to-date and knowledgeable on topics which cover all aspects of marketing. You'll also be able to apply what you've learned immediately to your current role.
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