• CoBrowse
  • Virtual


    Performance measurement is crucial in improving the ROI of your digital marketing channels. Knowing where to start and what to measure the key to improving campaign performance. Optimisation increasingly depends on analytics and this practical, hands-on course will provide you with an in-depth knowledge and skills to:

    • Identify and interpret insights from digital channel performance
    • Apply insights to build a digital conversion optimisation plan by channel
    • Set criteria for success using digital metrics 
    • Establish analytical frameworks for iterative optimisation.

    Who should attend?

    Anyone with a responsibility for digital channels and needs to improve and optimise performance to support acquisition, conversion and retention strategies.

    Learning outcomes

    • How to link your digital marketing objectives with results
    • Create and build your own digital optimisation plan
    • How insights from the micro & macro environment can be applied to your strategy
    • Use data to optimise the customer journey at every touchpoint
    • Analyse channel performance and identify insights to achieve optimisation
    • Learn about attribution modelling, regression, and cluster analysis
    • Acquire the skills to build and present your results through dashboards
    • Increase your knowledge of best practice and technologies available to support the optimisation of your digital channels, including email, website, and social media


    “Good experience with the right amount of time on each topic.”

    Ross Whyte Digital Marketing Officer Manchester Foundation Trust Charity

    Course Dates

    Start Date Duration Location
    26 Sep 2024 2d Virtual
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    05 Dec 2024 2d Virtual
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    15% off courses

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    Ends August 15 T&Cs.

    Course Director

    Sarah Jones

    Sarah specialises in the development and implementation of marketing strategies that accelerate revenue, profit, and value for business. She is highly skilled in strategy, digital marketing, digital transformation, AI, data, CRM, multi-channel marketing, ABM, campaign management, metrics, and automation. Working in B2C and B2B across sectors, Sarah has held senior leadership roles with brands including Asda, Mars, Experian, Regus, Pfizer (Wyeth) and BOC. As well as running her business, Sarah is a consultant, lecturer, and trainer for the Chartered Institute of Marketing (CIM), is a regular public speaker, and appears on radio and industry panels to explore how marketing can be used to deliver business growth and ROI.

    Do you have a question?

    If you have a question about this course then please use the form below, use the web chat facility on the right of this page, or speak to one of our Learning Advisors at +44 (0)1628 427360.


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    Want to purchase courses for multiple people or have any other training requirements?
    Call us on 01628 427360
    Email us at training@cim.co.uk
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