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For help choosing the right course, call our expert team
Courses
Intermediate
Virtual
Customer Relationship Strategy
How to plan and build an effective CRM strategy for your business.
Virtual
User Experience (UX) Design
Create exceptional user experiences with design thinking, engaging UX patterns, and AI integration.
Virtual
New
AI Customer Journey
Effectively leverage AI to optimise the customer journey for superior customer experiences.
Virtual
Customer Journey Mapping
Identify and map the critical touchpoints on the Pathway to Purchase for any product or service.
Virtual
New
Ecommerce Optimisation
Ecommerce optimisation for revenue growth through best practices, emerging trends, and practical techniques.
Virtual
B2B Marketing Communications
Plan high-impact B2B communications that drive sales using a 5-step framework.
Advanced
Virtual
Customer Experience Management
How to create and develop a customer experience strategy and how to align it with business strategy.
Virtual
User Experience (UX) Strategy
Create a strategic UX approach to optimise user experiences and drive business growth.
Virtual
Sustainable Brand Strategy
How to develop an ethical and sustainable brand strategy.
Virtual
Using Customer Insight to Drive Marketing Strategy
How to leverage and optimise your existing customer/consumer insight process.
Virtual
Neuromarketing Masterclass
Understand the way your customer’s brain works.
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